Return Policy

We sell digital templates that are delivered instantly after purchase. Because our products are intangible and cannot be returned, all sales are final. Please read this policy carefully before completing your purchase.

No Returns or Exchanges

Due to the nature of digital downloads, we do not accept returns, exchanges, or cancellations once the template has been delivered.

Refund Eligibility

While we generally do not offer refunds, we may issue one in the following exceptional cases:

You purchased the same template twice by mistake.

The template file is corrupted or incomplete, and our support team is unable to resolve the issue.

The product description was significantly inaccurate.

How to Request a Refund (If Eligible)

If you believe you qualify for a refund, please contact us within 7 days of purchase at:
Email: ilhangocen135@gmail.com
Phone: +1 (585) 558-2025
Include your order number, the template name, and a description of the issue.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Support Before Fund

Our team will first attempt to resolve any technical or delivery issues before issuing a refund.